Privacy policy

Privacy Policy for Salt & Sawdust Pty Ltd

Last Updated: 10 January 2026

1. Introduction Welcome to Salt & Sawdust Pty Ltd. We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This policy explains how we handle your data when you visit our store or commission our carpentry services.

2. Information We Collect We collect information you provide directly to us, including:

  • Contact Details: Name, email address, and phone number.

  • Service Details: Delivery/Installation addresses in the Western Cape and project specifications.

  • Payment Information: Processed securely via our third-party payment providers (e.g., PayFast/Shopify Payments). We do not store your credit card details.

  • Device Data: IP address and cookies collected automatically via Shopify.

3. How We Use Your Information We use your data to:

  • Provide quotes and process orders for furniture or installations.

  • Communicate regarding project timelines or delivery.

  • Comply with South African tax (SARS) and legal obligations.

4. Sharing of Information We only share your data with essential "Operators" who help us run our business, such as:

  • Shopify: Our e-commerce platform.

  • Couriers: To deliver your items.

  • Payment Gateways: To process your transactions securely.

5. Your Rights Under POPIA, you have the right to:

  • Request access to the personal data we hold about you.

  • Request that we correct or delete your information.

  • Object to your data being used for direct marketing.

6. Contact Us For any privacy-related questions, please contact our Information Officer:

  • Name: Mr. Dorian R Toussaint

  • Email: Dorian@saltandsawdust.co.za

  • Address: Unit 17, Maxi Mini Warehouses, 01 Rumboll St, George Park, Strand, Cape Town, Western Cape, 7140.

 

PAIA Manual for Salt & Sawdust Pty Ltd

Prepared in terms of Section 51 of the Promotion of Access to Information Act, 2 of 2000.


1. Introduction

Salt & Sawdust Pty LTd is a carpentry and woodworking business operating in the Western Cape. This manual is designed to provide information on the records we hold and the process for requesting access to them.

2. Business Contact Details

  • Registered Name: Salt & Sawdust Pty Ltd

  • Owner/Information Officer: Mr. Dorian R Toussaint

  • Physical Address: Unit 17, Maxi Mini Warehouses, 01 Rumboll St, George Park, Strand, Cape Town, Western Cape, 7140.

  • Email Address: Dorian@saltandsawdust.co.za

  • Website: www.saltandsawdust.co.za 

3. The Guide on how to use PAIA

The South African Human Rights Commission (SAHRC) and the Information Regulator have compiled a Guide on how to use the Act. This Guide is available in all official languages at www.inforegulator.org.za.


4. Records Available in terms of Other Legislation

Where applicable, we keep records in accordance with the following South African legislation:

  • Basic Conditions of Employment Act (when employing staff)

  • Companies Act

  • Consumer Protection Act

  • Protection of Personal Information Act (POPIA)

  • Value Added Tax Act (if registered for VAT)


5. Description of Records Held

We maintain the following categories of records:

  • Internal Records: Operational records, financial records, and business assets.

  • Customer Records: Project designs/quotes, invoices, and delivery details.

  • Personnel Records: (If applicable) Employment contracts and payroll.


6. How to Request Access

To request access to a record, the requester must:

  1. Complete the Form 2 (available on the Information Regulator’s website).

  2. Submit the form to our Information Officer via the email provided in Section 2.

  3. Pay the prescribed fee (if applicable).

  4. Provide sufficient detail to enable us to identify the record and the requester.

7. Availability of the Manual

This manual is available for inspection at our physical address and on our website.